Nationwide Auto Insurance Review for 2020

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Chris Tepedino is a feature writer that has written extensively about auto insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and ...

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Rachael Brennan has been working in the insurance industry since 2006 when she began working as a licensed insurance representative for 21st Century Insurance, during which time she earned her Property and Casualty license in all 50 states. After several years she expanded her insurance expertise, earning her license in Health and AD&D insurance as well. She has worked for small health in...

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Reviewed by Rachael Brennan
Licensed Insurance Agent

UPDATED: Nov 17, 2020

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Nationwide has been on the side of their automotive customers for over 85 years. There is a strong corporate focus on providing excellent customer service and high-quality financial products to their customers. Nationwide has been on the Fortune 500 list for many years while also serving the community through charitable donations. Over the years they have raised millions for organizations such as Feeding America and United Way. They are also the proud sponsors of the Dale Earnhardt Jr. No. 88 NASCAR racing team.

Nationwide Insurance Review

Nationwide appears to be very strong in both financial strength and also customer service. According to AM Best, one of the most trusted financial ratings agencies, Nationwide has earned an A+ superior rating. They have also raised their score with the BBB from an A to an A+ in recent years.

Ratings Agency Rating
AM Best Financial Strength Rating (2016) A+
Better Business Bureau Rating (2016) A+
NAIC Complaint Index (2012) 0.64 (Better than Average)

Nationwide Insurance Discounts

Nationwide knows that in order to attract new business, as well as retain the business it has now, it has to offer some competitive discounts for its customers. In the chart below, you can see what those discounts are and how much you could potentially save if you qualify for one or more of them. Keep in mind, however, that not all discounts are universally available. Likewise, you might not qualify for as much of a discount as you see on this page. Your Nationwide insurance agent can tell you more:

Discount Type Savings (Up to %)
Multi-Policy Discount 25%
Family Plan 25%
Accident-Free (five years) 10%
Good Student (Grade: B or above) 15%
Farm Bureau membership 10%
Defensive Driving 10%
Anti-Theft Device Installation 5%
Paperless Billing and Electronic Funds Transfer $30 off
Partner Business or Organization membership 10%

(* 2013)

Nationwide Auto Insurance Options

No matter what sort of auto policy you decide to go with, it must contain the coverages and the amounts of coverage required by state law for you to drive legally. It may also include additional coverage options to help protect your vehicle for accidents and damage which aren’t your fault:

  • Liability Coverage (Bodily Injury and Property Damage)
  • Collision
  • Comprehensive
  • Vanishing Deductible
  • Uninsured Motorist Coverage
  • Underinsured Motorist Coverage
  • Medical Payments
  • Personal Injury Protection
  • Accident Forgiveness
  • Roadside Assistance
  • Towing & Labor
  • Rental Reimbursement

Comparing Nationwide Insurance Quotes

Are you considered a “high-risk” driver according to your insurance company? Do you even know how your insurer might evaluate your risk? Many automotive insurance companies, Nationwide included, will adjust your monthly premium based on how risky they perceive you to be:

Nationwide Auto Insurance Quote ComparisonLegend: Nationwide Married HomeownerPoor CreditSingle RenterImperfect Record 102030405060708090$73$94$88$88

The chart above is a good example of how Nationwide might evaluate your risk, should you choose to request a quote from them. Drivers with poor credit are deemed the highest risk to the company, as you can see by the estimated quotes in the chart above. Drivers who don’t own a home or who have a blemished driving record will be expected to pay more, but not as much as if they have poor credit.

Pros and Cons of Nationwide Insurance

Pro Con
Nationwide has an “On Your Side” mentality that aims to inform and keep customers happy Some customer reports of inconsistent customer service
AutoWatch feature allows customers to keep tabs on the progress of their car repairs

It appears as though Nationwide does put a lot of effort toward being on the side of their customers. They offer several claims service options which many auto insurance companies don’t in order to maximize customer satisfaction. They also offer some pretty competitive rates for customers with a low-risk driver profile. However, drivers with a higher risk profile might have a hard time finding an affordable rate for all of the services that Nationwide provides. But you won’t know for sure until you compare Nationwide quotes with those of other providers in your area.


Nationwide World Headquarters
One Nationwide Plaza
Columbus, OH 43215–2220

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