Auto-Owners Auto Insurance Review for 2024

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Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Rachael Brennan

Licensed Insurance Agent

Rachael Brennan has been working in the insurance industry since 2006 when she began working as a licensed insurance representative for 21st Century Insurance, during which time she earned her Property and Casualty license in all 50 states. After several years she expanded her insurance expertise, earning her license in Health and AD&D insurance as well. She has worked for small health in...

Licensed Insurance Agent

UPDATED: Dec 17, 2023

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The truth is that you might. There are 26 US states where Auto-Owners car insurance can be purchased, especially in the Southern, the Midwestern, and Eastern states. They are a mutual insurance company, which means that every single customer who buys a policy from the company actually owns a small share of Auto-Owners. The company has been around since 1916 and its humble beginnings can be traced back to Mt. Pleasant, MI. Today, in addition to protecting your automobile, they also offer life, home, and business insurance policies.

Read more: Will my auto insurance cover locksmiths?

Auto-Owners Insurance Company Review

If you’re trusting an insurance company with the responsibility of protecting your most important property, you need to know that they will be there for you, both financially and professionally, if the worst happens. Luckily for Auto-Owners customers, their track record shows strong evidence that they are both financially stable, and good at working with customers who have to file claims with them.

Ratings Agency Rating
AM Best Financial Strength Rating (2013) A++
NAIC Complaint Index (2012) 0.88 (Better than Average)
Better Business Bureau A+

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Are there Auto-Owners insurance discounts available?

The Auto-Owners insurance company, like many large insurance companies which operate in several different states, has a wide variety of discounts to offer their customers. But not all states offer the same discounts, and not all discounts will save you the same amount in every state. However, the Auto-Owners insurance website does itemize some of the discounts, and their estimated amounts, for the states of Illinois and Wisconsin:

Discount Type Amount
Premium Paid-in Full 5 – 11%
Good Student Discount (B or higher) Up to 20%
Student Away at School Up to 25%
Airbags Up to 20 – 35%
Anti-Lock Brake 5% off Bodily Injury, Property Damage, and Collision
Anti-Theft Device 10% off of Collision

*Auto-Owners.com 2016

Naturally, the chart above is just a sample of what Auto-Owners has to offer. There are discounts for mature drivers, multiple vehicles, company cars, and even a “green” discount. Unfortunately, this discount doesn’t apply to electrics, hybrids, or cars with high MPG ratings; it only applies to clients who opt for paperless billing and online bill pay.

What are the Auto-Owners auto insurance options?

It’s extremely uncommon to find an automotive insurance company that doesn’t offer the basics of automotive insurance coverage, such as:

  • Liability (Bodily Injury and Property Damage)
  • Comprehensive
  • Collision
  • Uninsured/Underinsured Motorist
  • Personal Injury Protection
  • Medical Payments

But there are some additional types of coverage you can purchase from Auto Owner’s that not all automobile insurance companies carry:

  • Pet Medical Coverage – If your pet is with you in your vehicle and sustains an injury from an auto accident, you may be covered for up to $750 in vet bills or $1,500 per loss
  • Loan/Lease Gap Coverage – if you are driving a new or leased vehicle and suffer a total loss, you won’t have to pay the difference between the vehicles appraised worth and the total cost of replacing it
  • Personal Auto Plus Package – this form of coverage is truly unique to Auto-Owners, and provides for financial compensation in the event of 12 different scenarios which might otherwise cause you severe financial distress. Some of those include identity theft protection, trip interruption coverage, personal property coverage, and more.

Looking to compare Auto-Owners insurance quotes?

Automobile insurance quotes vary as wildly as they do because it takes so many of your personal circumstances – such as driving history, number of vehicles insured, age, location, and more – for an insurance company to calculate a fair and accurate evaluation of risk.

Auto Owners Car Insurance Quote ComparisonLegend: Auto-Owners Singe, Middle-Aged DriverMarried Couple 102030405060708090100110$116$102

Singe, Middle-Aged Driver
Married Couple


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20
30
40
50
60
70
80
90
100
110



$116

$102

Above are estimated rates that a single, middle-aged driver and a couple of married drivers on the same policy might be expected to pay with an Auto-Owners automotive insurance policy. As you can see, the married drivers who are bundling their policies into one with the same company are eligible for lower rates and potentially greater discounts compared to solo drivers.

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What are the pros and cons of Auto-Owners insurance?

Pros Cons
The Auto-Owners Personal Automobile Plus Package offers coverage and reimbursement for things that most insurers won’t cover Buying extra coverage options could make their rates less competitive compared to other insurers
Customers satisfied with service and claims handling from Auto-Owners No national coverage – Auto-Owners is only available in 26 states

Auto-Owners seems to be a financially strong, reliable company that is dedicated to giving its customers the best possible coverage. However, they are only available in 26 out of 50 US states, which means nearly half the country doesn’t have access to their services. Additionally, the abundance of coverage they offer might be excessive in both price and scope if all you need is liability coverage for an older, common vehicle. Whether or not Auto-Owners is the right provider for you, you can compare them to other insurance agencies near you by entering your zip code into the box below.

Corporate Headquarters
6101 Anacapri Blvd.
Lansing, MI 48917
www.auto-owners.com
1-517-323-1200

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