Auto Insurance from the USAA: United Services Automobile Association Rating: ★★★☆☆ 

The United Services Automobile Association (USAA) has existed in some form or another since 1922. The roots of the company go all the way back to the military officers who founded the organization in order to insure their own vehicles – and eventually the vehicles of other service members. Anyone who is affiliated with the military is eligible to purchase auto, property, recreational, health, life insurance, and more.

USAA Insurance Review

The ratings for USAA are pretty strong, and they’re strong in the categories where you would want an insurance company to have a good rating. Their financial strength is a confident A++ from AM Best, one of the leading credit and financial rating agencies in the market. Their rating with the BBB rose from a B+ to an A+ over the past few years. They also have a history of customer satisfaction with the NAIC and JD Power.

Ratings AgencyRating
AM Best Financial Strength Rating (2016)A++
Better Business Bureau Rating (2016)A+
NAIC Complaint Index (2012)0.75 (Better than Average)
JD Power & Associates (2012, 2013)5 / 5 (Among the Best)

USAA Insurance Discounts

If you are affiliated with the military in some way, not only do you have access to USAA services, but you can also qualify for money-saving discounts. Some of those discounts can save you money for being a safe driver, taking a defensive driving course, being a good student, or taking Driver Training (if you are under 21). Other discounts include:

Discount TypeDiscount Amount
Airbag Discount6% – 9%
Anti-Theft Devices25%
Driver Training5%
Low Annual Mileage Driven1% – 24%
Car Storage on Military Base15% (Comprehensive only)

USAA Auto Insurance Options

USAA offers lots of different financial products and services to its military-affiliated customers. So many, in fact, it can be hard to get all of the pertinent information about their policies out there in the public eye for consumers to see. Their website advertises the fact that they sell auto insurance policies, as well as some of the discounts their customers are eligible for. Specifics on mandatory and optional coverage, however, is hard to find unless you talk directly with an agent. At the very least, you should be able to purchase the minimum mandatory coverage required by your state, which will likely include:

  • Bodily Injury Liability
  • Property Damage Liability
  • Medical Payments/PIP (in no-fault states)

Comparing USAA Insurance Quotes

USAA may be a good company with affordable rates, but are they the best deal for you, specifically? Out chart below can help you figure this out:

USAA Auto Insurance Quote Comparison Legend: USAA Young Driver < 25 Single Renter Senior Couple Married Homeowners 15 30 45 60 75 90 105 120 135 150 165 $24 $126 $91 $176

Surprisingly, USAA offers exceptionally low rates for drivers who are under the age of 25. Most likely this can be explained by a combination of good student/good driver discounts, and also possibly because this is the age of most active duty military service members (who might receive substantial savings for being active). Aside from that particular demographic, their monthly rates are priced fairly competitively across the board.

Pros and Cons of USAA Insurance

Very affordable rates for young driversUSAA insurance products are only available for service members, specific government agencies, and family members of the above
High customer service satisfaction ratingsNo local offices available; communication with your USAA agent is done either online or over the phone
Speedy claims service record

USAA has a lot to offer its potential automotive insurance customers – if they are somehow affiliated with the US military, that is. But if you or a relative are a proud member of the US armed services (or the government agencies which support them), then you might want to compare a quote from USAA with a handful of free quotes from other local providers in your area. And we can help you do it. If you want the best deal on your next insurance policy, be sure to enter your zip code into our quote generator so that you can compare and save today.

Corporate Headquarters
9800 Fredericksburg Road
San Antonio, TX 78288
Phone: 210-498-8000
Fax: 210-498-0279