Infinity Auto Insurance Review for 2024

Free Auto Insurance Comparison

Enter your ZIP code below to compare auto insurance rates.

secured lock Secured with SHA-256 Encryption

Laura Gunn

Insurance and Finance Writer

Laura Gunn is a former teacher who uses her passion for writing and learning to help others make the best decisions regarding finance and insurance. After stepping away from the classroom, Laura used her skills to write across many different industries including insurance, finance, real estate, home improvement, and healthcare.  Her experience in various industries has helped develop both her ...

Insurance and Finance Writer

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

UPDATED: Nov 27, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We partner with top insurance providers. This doesn’t influence our content. Our opinions are our own.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts. Rating: 1 star1 star1 star1 star1/2 star

Infinity auto insurance company also offers a variety of different insurance products (including commercial insurance, homeowner’s insurance, boat insurance, and more) to drivers within the states of Texas, California, Florida, and Arizona. The company itself sells its products through a network of independent agents. They specialize in helping those who may have some blemishes on their driving record and, because of this history, have a hard time finding affordable coverage.

Are Infinity Insurance reviews positive?

As far as the company’s financial strength is concerned, they are fairly strong in that category according to rating agency AM Best. They have earned an A rating, which means that they are considered “stable”. Their customer service reviews, however, are less than stellar. They have less than 2 stars on Credit Karma, a high NAIC complaint ratio, and although the BBB has given them an A rating, it includes over 450 complaints that have been filed against them in the last 5 years.

Ratings Agency Rating
A.M. Best (2016) A
NAIC Complaint Ratio 2.73
Better Business Bureau (2016) A
Credit Karma Customer Reviews 1.3/5 Stars

Enter your ZIP code below to compare auto insurance rates.

secured lock Secured with SHA-256 Encryption

What Infinity insurance discounts are offered?

Keep in mind when you take a look at the table below that the four states Infinity insurance operates in are all very different from one another. Because of this, laws will vary from one state to the next. Not all auto insurance policy discounts may be available in all areas, and the discounts that are available might not be the same that you see here:

Discount Type* Maximum % Savings
Advanced Quote up to 2%
EFT up to 2%
Homeowners up to 5 – 10%
Mobile Homeowners up to 4 – 5%
Multi-Car up to 38%
Paid-In-Full up to 15%
Switch & Save up to 15%

Additionally, unlike some of their competitors, Infinity insurance charges a laundry list of fees depending on your situation. The following fees can cost anywhere from $9-$25 per fee, and if you get hit with more than one, that extra expense can add up fast:

  • Installment Fee (Semi-Annual)
  • Annual Installment Fee
  • Late Fee
  • NSF Fee
  • Rewrite Fee
  • Reinstatement Fee
  • Installment Fees – EFT
  • SR22 Fee
  • Processing Fee

What Infinity auto insurance options are available?

Infinity auto insurance sells three different types of coverage packages: Economy, Standard, and Deluxe. In the chart below, you can get a sense of what each policy entails, and whether or not it can meet your needs. It can also help you have questions prepared if you need any of the details below to be clarified by an insurance agent:

Feature Covered Person Liability Coverage Physical Damage Coverage (when applicable) Additional or Replacement Vehicle
Economy Named insured and their spouse Only the insured vehicle(s) Total costs of repairs made at an RSVP auto repair shop 20 days automatic liability & physical damage coverage
Standard Named insured and their spouse, residents, relatives, non-resident drivers Non-owned, rental, and temporary substitute vehicles Rental vehicle used a temporary substitute for a covered vehicle 30 days automatic liability & physical damage coverage
Deluxe Named insured and their spouse, residents, relatives, non-resident motorists using the covered vehicle with the named insured’s permission Non-owned, rental, and temporary substitute vehicles Non-owned, rental, and temporary substitute vehicles 30 days automatic liability & physical damage coverage

The insurer also offers additional coverage options such as commercial auto insurance. Commercial insurance covers vehicles used for business purposes.

How can I compare Infinity insurance quotes?

Getting multiple quotes from several auto insurance companies is important when you’re looking for insurance coverage. Another important detail, though, is being able to examine how your insurance company determines rates for different types of risk:

Auto Insurance Quote ComparisonLegend: Infinity Single RenterYoung DriverMarried HomeownersSenior CouplePoor CreditDriving Violations 50100150200250$78$209$106$116$299$150

Single Renter
Young Driver
Married Homeowners
Senior Couple
Poor Credit
Driving Violations








The chart above is interesting for an insurer whose business model in the insurance industry is designed to provide “high-risk” drivers with poor driving records with affordable coverage. The cheapest rates are going to older, married homeowners who have good credit and little or no accident history. To be fair, though, someone with serious accident violations is still getting lower rates than teens and motorists with poor credit.

Enter your ZIP code below to compare auto insurance rates.

secured lock Secured with SHA-256 Encryption

What are the pros and cons of Infinity auto insurance?

Pro Con
Provides non-standard insurance to those who need it Only underwrites insurance policies in a few states
Tiered policy options give customers affordable choices Seems difficult for customers to get the company to pay out on claims
Infinity Driver Club: an affordable nationwide roadside service program Charges several fees that most companies don’t charge for

The financial strength of Infinity auto insurance, along with their simple coverage options, self-professed dedication to their customers, and a nationwide roadside assistance program which they make available to all their auto customers for free. However, they do have a rocky history as far as unhappy customer complaints go.

And while some high-risk drivers can find savings with Infinity insurance (specifically, those with several tickets or serious accidents in their past), other “high-risk” groups – such as younger motorists and those with poor credit scores – could still end up paying some pretty high monthly premiums.

Infinity Company Headquarters
3700 Colonnade Parkway
Birmingham, AL 35243

Free Auto Insurance Comparison

Enter your ZIP code below to compare auto insurance rates.

secured lock Secured with SHA-256 Encryption