United Auto Insurance Review for 2024

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Sara Routhier

Sr. Director of Content

Sara Routhier, Managing Editor and Outreach Director, has professional experience as an educator, SEO specialist, and content marketer. She has over five years of experience in the insurance industry. As a researcher, data nerd, writer, and editor she strives to curate educational, enlightening articles that provide you with the must-know facts and best-kept secrets within the overwhelming world o...

Sr. Director of Content

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

UPDATED: Jun 20, 2022

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We partner with top insurance providers. This doesn’t influence our content. Our opinions are our own.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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Back in 1989, the United Automobile Insurance Company (UAIC) was founded in order to provide high quality non-standard insurance at low costs to Miami drivers. The company soon became profitable enough to offer non-standard insurance policies in the states of Illinois and Florida.

Today, their business has expanded to a dozen different states within the union as they strive to become the premier player in the non-standard insurance market.

How is the United Automobile Insurance company rated?

Before you invest in a company, especially an insurance company, you should take a good hard look at their reviews. Customer service reviews can help you decide which company will be there when you need them, while financial strength reviews can help consumers feel confident that any claims they file will be paid out. As recently as November 2016, UAIC’s financial strength rating with AM Best changed from a “C” to “NR (no rating)”. In the past, its customer satisfaction has been far less than ideal. Although it appears as though things may be improving in customer satisfaction, they still only have a 3.68 composite customer satisfaction score from the BBB.

Rating Agency Rating
AM Best Financial Strength Rating (2016) NR
NAIC Complaint Index (2012) 3.71 (National Median 1.00)
Better Business Bureau (2016) A+
BBB Composite Score (2016) 3.68 out of 5 stars

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What discounts are offered by United Auto Insurance?

While it’s true that most available discounts will vary by state, most companies at least try to publish some sort of data on the discounts you could be eligible for. Unfortunately, all information on available discounts for UAIC is exclusively available to their independent insurance agents. In order to know what auto policy discounts are offered in your area, as well as how much they could help you save, you’ll have to contact your local UAIC agent directly.

What options does United Automobile auto insurance offer?

One would assume that, if you request an auto insurance policy from UAIC, it will contain at least the types of products and amounts of coverage you need to drive legally in your state. Under most circumstances, this includes Property Damage and Bodily Injury Liability coverage with minimum policy limits. No-fault states will also require Personal Injury Protection or similar products. Also, non-standard insurance policies sometimes include SR-22 insurance products. To know which specific insurance products and coverages UAIC offers, however, you’re going to have to get in touch with a United Automobile Insurance agent near you as this information isn’t available online.

How can I compare United Auto insurance quotes?

Comparison shopping is essential when it comes to finding the right car insurance policy to meet your needs. Below, we have quotes from several popular companies, compared to the national average, in some of the most densely-populated driving areas:

Auto Insurance Quote ComparisonLegend: Allstate State Farm Mercury Average Rate Illinois AverageCalifornia AverageTexas AverageFlorida AverageNew York Average 50100150200250300350$52$34$89$34$146$139$88$64$71$89$260$105$147$230$353$126$72$93$231$93

Illinois Average
California Average
Texas Average
Florida Average
New York Average







Odds are that if you want a quote of your own from UAIC, you’re going to have to call an agent or perhaps even show up at a local office. If you decide to get one, make sure you compare it to the data about what you should be paying for monthly premiums and compare it to what the United Automobile Insurance Company is willing to offer you.

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What are the pros and cons of United Automobile Insurance?

Pro Con
Offers non-standard insurance in 12 different states Difficult to get quotes online
In some markets, UAIC might be competitively priced for non-standard (or “high risk”) drivers Their website content only contains helpful information for those who want to become a UAIC insurance agent

From United Automobile Insurance’s troubled history with customer service satisfaction to its historically low financial strength ratings, there are some questions and issues to consider about the company before purchasing insurance products. However, United Auto Insurance is a non-standard insurance provider; for drivers who are in need of non-standard auto insurance, United Auto insurance may be one of only a few or perhaps even the only non-standard provider near you. If this is the case, then you may have no choice but to at least request a quote from United Auto.

Just make sure you get other fast, free quotes from other insurance companies so that you can put their quoted price in context.

Corporate Headquarters
1313 North West 167th Street
Miami Gardens, FL 33169
Phone: 305-940-7299
Fax: 305-430-8818

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