AutoinsuranceEZ.com Rating:For many years, Deerbrook Auto ran a successful automotive insurance business in parts of Illinois, California, Texas, Kentucky, and Florida. Right around 2011, however, they decided to become partners with the Allstate family of auto insurance providers. This merger granted the company an opportunity to take their business to the national level. Now, as a proud member of the Allstate Group, Deerbrook continues to provide customers with the same elite level of customer service and insurance coverage which they have prided themselves on for many years.
There doesn’t appear to be much cause for worry or concern with regard to Deerbrooks ratings. As far as financial strength goes, becoming a member of the Allstate group gave the company access to a very strong and reliable financial network. Additionally, they have a fairly solid reputation for providing the kind of customer service which makes their clients happy and loyal.
|AM Best Financial Strength Rating||A+|
|Better Business Bureau Rating||A|
|Complaint Index (NAIC, 2012)||0.58 (Better than Average)|
|Better Business Bureau (2014)||A+|
As a member of the Allstate group, Deerbrook insurance providers have the capacity to offer their clients the same discounts which all Allstate customers have access to. And those discounts are:
|Vehicle-Specific Discounts (for anti-theft devices, passive restraint systems, farm vehicles, and more)||10-30% per discount|
|Policy Discounts (such as bundling, paying electronically, and more)||5-10% per discount|
|Lifestyle Discounts (available to senior citizens, retirees, good students, and more)||10-35% per discount|
|Driving Discounts (earn larger and larger discounts for safe driving)||10-45% per discount|
Just like with the discounts above, if you are currently a Deerbrook customer (or plan to be in the near future), you can expect a wide range of options to choose from when it comes to your automotive insurance policy. You may even get to choose from some Allstate-exclusive extras, such as:
Since Deerbrook is now a member of the Allstate family of automobile insurance providers, comparing Deerbrook quotes is a fairly simple process:
The numbers in the graph above are estimates based on several different factors; therefore, your quote may be different than what you see above, even if some of the metrics used apply to you. That being said, it appears as though Deerbrook/Allstate, like most major insurance providers, shows a preference for drivers who fall into a “preferred risk” category. Preferred risk drivers are usually people over the age of 25 who own their own home, have good credit, few (or no) accidents or tickets on their driving history, and who drive vehicles with antitheft devices and/or advanced safety features.
|Claim Satisfaction Guarantee gives customers recourse for a dissatisfying claims experience||The switch from Deerbrook to Allstate may be complicated and confusing for some customers|
|Large network of helpful and knowledgeable agents||With such a large company, being ignored or not having your claim serviced properly can be common|
Merging with Allstate has led to many benefits, both for Deerbrook itself and their customers. The company now has a larger and more stable pool of financial resources to draw from, which can guarantee that any claims you have to file will be paid out. It may also allow the company to offer more competitive rates to their customers since they aren’t struggling to make a profit as a small, independent insurance company anymore. However, being the customer of a large national company like Allstate could mean that you get lost in the shuffle. And because companies like Allstate tend to prefer lower-risk drivers, your coverage could become more expensive or be cancelled altogether if your circumstances change and you fall out of their “preferred-risk” category.Corporate Headquarters