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Mercury Insurance ranks 3rd place as the largest car insurance company in California. In addition, Mercury also does business in the states of Nevada, New York, Texas, and Oklahoma. For almost five decades, Mercury has been working hard to provide customers with both low rates and dedicated customer service agents to suit their insurance needs.
Mercury was founded in 1961 in order to provide lower rates to motorists by attracting customers who were in the “preferred-risk” pool, meaning they were the least likely to get into an accident or need to make a claim. This keeps costs low, and Mercury passes the savings onto its customers.
According to A.M. Best, Mercury car insurance ranks fairly high when it comes to financial strength. They earned an “Excellent” A- rating from the agency. But according to J.D. Power and associates, an agency which specializes in customer service rankings, Mercury didn’t do so well.
According to J.D. Power and Associates, the company only earned 2 out of a possible 5 stars for customer service satisfaction. Also, out of a possible thousand points, they scored 754, ranking them in 31st place out of a total of 33 evaluated insurance companies.
Among their problem areas are such topics as contacting the insurer, billing and payment, and the types of policies offered. However, in the area of “pricing”, they did manage to earn 3 out of a possible 5 stars. So as it turns out, they have a right to brag when they talk about providing customers with affordable rates over the competition.
Mercury auto insurance prides itself on providing a variety of custom-built policies for its customers. Some of their policies include:
You will also have the option to purchase extras, such as rental car coverage, if you choose. But if you are already getting those services from a company like AAA, then you can save yourself some money by avoiding the unnecessary coverage.
In addition to affordable insurance policies, Mercury also likes to save their customers money with the following discounts:
Additionally, members of certain professional organizations are eligible to redeem discounts with Mercury. Contact your dedicated Mercury agent for more details.
The independent Mercury agent is another cornerstone of the Mercury business. Through a local agent, Mercury can ensure that you receive the best possible service that the company has to offer. As a matter of fact, Mercury credits not just their low rates, but also their team of dedicated agents for making Mercury Car Insurance the business that it is today.
But don’t just take Mercury’s word for it. Get a quote from Mercury, either online or from one of their insurance agents. Then, go online and compare Mercury’s quote with quotes from other car insurance providers in your area. That way, you can rest assured that you’re getting the best possible deal on car insurance.