A-MAX Auto Insurance in Dallas – Review for 2022

A-MAX Auto Insurance, an independent insurance agency, is based in Dallas, Texas. It brokers several insurance policies through its network of 25 insurance companies. They only offer insurance in Texas and have over 200 offices located all over the state.

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Chris Tepedino is a feature writer that has written extensively about auto insurance for numerous websites. He has a college degree in communication from the University of Tennessee and has experience reporting, researching investigative pieces, and crafting detailed, data-driven features. His works have been featured on CB Blog Nation, Flow Words, Healing Law, WIBW Kansas, and Cinncinati.com. ...

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Rachael Brennan has been working in the insurance industry since 2006 when she began working as a licensed insurance representative for 21st Century Insurance, during which time she earned her Property and Casualty license in all 50 states. After several years she expanded her insurance expertise, earning her license in Health and AD&D insurance as well. She has worked for small health in...

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Reviewed by Rachael Brennan
Licensed Insurance Agent Rachael Brennan

UPDATED: Apr 11, 2022

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Can't-Miss Facts

  • A-MAX Insurance has 20 offices located in the Dallas area
  • A-MAX operates as an independent insurance agency and does not write its own policies
  • Although you can get a quote online, they have minimal account options

A-MAX Auto Insurance is an independent insurance brokerage company headquartered in Dallas, Texas. Although they do not offer direct car insurance coverage, they work through a network of over 25 reputable insurance companies to provide their customers with affordable insurance rates.

If you reside in or near Dallas, A-MAX could be a good way to obtain a car insurance policy at a reasonable price.

Before you sign up with A-MAX Auto Insurance, take a moment to read this up-to-date, comprehensive review of the insurance agency. This guide will answer your questions about the company and take an in-depth look into customer reviews.

About A-MAX Auto Insurance

A-MAX Auto Insurance was founded in 2002, with its headquarters located in Dallas, Texas. You can only find A-MAX Insurance in Texas, and they operate out of practically every large town and city, with over 200 offices located throughout the state.

Since A-MAX is an independent insurance agency, they offer several policies at reasonable rates and find you substantial discounts.

They invest in training their insurance agents on their available products and services and are known for their excellent customer service ratings.

Insurance Companies That Partner With A-MAX

A-MAX Insurance works with several well-known insurance companies. Some of them include:

  • Foremost Insurance Group
  • Kemper Auto
  • Progressive Insurance
  • Western General
  • Assurance America

They also offer coverage through several smaller insurance companies that only offer policies to Texas residents. A-MAX will reassign you to a new insurance agent if you move out of Texas.

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Online Services Available with A-MAX Insurance

Although A-MAX has a user-friendly and visually appealing website, its online services are lacking.

Since A-MAX does not write insurance policies, customers must go through the proper channels to make online payments and file claims.

Visiting the A-MAX Auto Insurance online payments and claims pages on the site will direct the visitor to a list of the insurance companies A-MAX networks with. The website will then redirect the visitor to the appropriate insurance company’s website. This process can confuse policyholders, especially if their company does not have an online payment portal.

Getting a quote from A-MAX is a simple process and can be initiated through their website. You can also call the A-MAX Auto Insurance phone number and get a quote by calling 800-979-2629.

Insurance Coverage Available Through A-MAX

Since A-MAX works with several insurance companies, it can provide several policies to its customers. However, it would help to research the companies that they suggest to you.

Some of the policies available through A-MAX are:

  • Personal and commercial vehicle insurance
  • Homeowners insurance in Texas
  • Renters insurance
  • Boat and watercraft insurance
  • Recreational vehicle insurance

You can also find insurance for high-risk drivers and SR-22 holders, often a difficult task.

Insurance Discounts Offered

A-MAX can find many kinds of car insurance discounts through its network of partners. They work with companies known for providing several discounts, like Progressive Insurance and Kemper Auto.

Driver Safety Discounts

This type of discount rewards drivers with good driving habits and clean driving records. Driver safety discounts are the most common type of discount available through most insurance companies and can include defensive driving, accident-free, and low mileage driving discounts.

Policy Insurance Discounts

Policy insurance discounts are available based on the type of policy and how many you hold. Most large insurers offer these discounts, including multi-policy, homeowners, and loyalty discounts.

Vehicle Equipment Discounts

You can receive additional discounts if you have specific vehicle attributes. Some examples are anti-theft mechanisms, anti-lock breaks, passive restraint devices, and daytime running lights.

Some discounts stack with each other, while others do not. Check with your local A-MAX agent to see if you qualify for any of these types of deals.

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A-MAX Insurance Customer Reviews in Dallas

Typically, auto insurance companies have low reviews. However, since A-MAX is an independent insurance agency, they have higher than average online reviews.

Most of A-MAX’s reviews come from Google, and each office has its own set. Just in the Dallas area, A-MAX has 20 locations.

TThe average rating for the 20 locations in the Dallas area comes to 4.4 stars. Customers highlight the excellent service experience given by local office agents.

Some customers said that agents could find insurance policies within their tight budgets and went out of their way to help their customers save money.

Clearly, A-MAX takes the time to invest in properly training their insurance agents.

Although most reviews for A-MAX in the Dallas area are positive, there are some negative reviews worth noting.

Several customers complained of packed offices and lack of seating. Others have said that their rates were higher than promised and contained steep late fees.

Overall, customer satisfaction is very high for A-MAX locations throughout the Dallas area.

Pros and Cons of A-MAX Insurance

At a glance, A-MAX seems like a solid company, but there are a few setbacks that may make you want to shop around a bit more.

Pros:

  • A-MAX has over 200 office locations throughout Texas for convenient in-person visits
  • A-MAX works with 25 insurance companies and offers several types of policies
  • Insurance agents employed by A-MAX are very knowledgeable and friendly

Cons:

  • Its online account access is limited and doesn’t offer an online bill pay or claims portal
  • You will have to do additional research on the companies they recommend for your insurance policies
  • Since they are a popular insurance agency, their offices can be busy

Overview of A-MAX Insurance in Dallas

A-MAX Insurance has created a strong brand in Dallas and throughout Texas. The company is known for employing supportive insurance agents skilled at finding discounts and affordable rates for their customers.

There are a lot of perks available through A-MAX since they operate independently. With its network of over 25 insurance companies, A-MAX can shop for its customers and offer several types of insurance for practically every need.

HHowever, since they are middlemen, they cannot provide basic services like online bill pay and online claims. You can call their phone number for assistance with basic account activities.

The customer reviews for A-MAX are much higher on average than standard insurance companies, but this is likely because it does not offer insurance directly. Each office has its own set of reviews.

Offices in the Dallas area received glowing reviews from their customers, highlighting how knowledgeable and friendly the staff is. A-MAX offices are generally busy, so booking an appointment before visiting may be wise.

Overall, A-MAX is a good choice for car insurance coverage if you live in Texas, want to receive multiple insurance quotes from one location, or need help with numerous policies.

References:

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